Terms & Conditions

Terms & Conditions

Welcome to Rosaney. By accessing our website, browsing products, or placing an order, you agree to comply with the terms and conditions outlined below. These terms exist to protect both our customers and our business. Please read them carefully before making a purchase.

1. Agreement to Terms

By accessing or purchasing from Rosaney, you confirm that you are at least 18 years old (or accessing under the supervision of a parent/guardian) and agree to abide by these Terms & Conditions. If you do not agree, please discontinue use of our services. Rosaney reserves the right to update, change, or replace these terms at any time, and it is your responsibility to review them regularly.

2. Orders & Payments

All prices are listed in U.S. Dollars (USD) and are exclusive of applicable taxes, customs duties, or import fees that may be charged by your local authorities. By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including shipping costs.

We accept the following payment methods:

  • PayPal
  • Visa, MasterCard, American Express (processed securely via third-party gateways)

For your security, Rosaney does not store any credit card or payment information. All transactions are encrypted and handled by trusted payment providers.

3. Order Processing, Modifications & Cancellations

Orders are processed within 2–3 business days (excluding weekends and public holidays). You may request a modification or cancellation within 12 hours of placing your order by contacting our support team. After this period, your order may already be in processing and cannot be altered.

4. Shipping & Delivery

Rosaney ships worldwide to selected countries. Shipping times vary depending on your location and are clearly stated on our Shipping Policy page. We are not responsible for delays caused by carriers, customs, weather conditions, or incomplete/incorrect addresses provided by customers.

Total delivery time = Processing time (2–3 business days) + Transit time (varies by destination).

5. Returns, Exchanges & Refunds

We want you to love your purchase. If you are not satisfied, you may be eligible for a return or refund in accordance with our Return & Refund Policy. Items must be unused, in their original condition, and returned within the specified return period. Certain items (such as personalized products, sale items, or final clearance) may not be eligible for return.

6. Product Information & Accuracy

We strive to display accurate product information, including descriptions, pricing, colors, and sizing. However, slight variations may occur due to differences in screen settings or manual measurement tolerances. We reserve the right to correct any errors, inaccuracies, or omissions at any time, even after an order has been placed.

7. Intellectual Property

All content available on this site—including text, graphics, logos, product images, and website design—is the intellectual property of Rosaney or its licensors. Unauthorized use, reproduction, modification, or distribution without written permission is strictly prohibited.

8. Limitation of Liability

Rosaney shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability to you for any claim related to your purchase shall not exceed the total amount paid for that order.

9. Privacy & Data Protection

Your privacy is important to us. All personal information collected during checkout or account creation is handled in accordance with our Privacy Policy. We do not sell or share your personal data with third parties, except as required to fulfill your order or comply with legal obligations.

10. Governing Law

These Terms & Conditions and any disputes arising from your use of our website shall be governed by and interpreted under the laws of the United States, specifically the state of California, in accordance with applicable international e-commerce regulations.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: [email protected]
Phone: +1 213 493 4088
Address: 214 W Adams Blvd, Los Angeles, CA 90007, United States

Thank you for shopping with Rosaney. Your trust and satisfaction mean everything to us.